CHERRY BLO‘S ("CHERRYBLOSSOMSDRESS" “CHERRY BLO” "we" "us") website(s) (our "Site" or "Sites") and related services are made available to you in accordance with the following Terms of Use & Service, and any other rules posted on our Sites (collectively, the "TOS"). Please read the TOS carefully before placing any orders on www.cherryblo.com. We recommend you should keep a copy of the TOS for future reference.
CHERRY BLO is a trading name of The CHERRY BLO Limited, a company registered in Bulgaria, EU under registration number 202998329 . Our registered address is Lale str.#8, Sofia 1421, Bulgaria, EU. Our VAT number is BG 20 29 98 329.
In particular, we wish to draw your attention to our policies relating to the terms of purchase within the TOS and our Privacy Policy. If you are under 16 you must let your parent or guardian know about CHERRY BLO‘s Privacy Policy before you register to use this Site or any of this Site's services. We reserve the right to only accept orders from those over 18 however. We may modify the TOS from time to time. Please read the TOS and check back often. If you do not agree to any change to the TOS then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
To use some of the services or features made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. We may also change registration requirements from time to time.
The account password you provide should be unique and kept secure, and you must notify CHERRY BLO immediately of any breach of security or unauthorized use of your account.
In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
The Site is available only to individuals and others who meet the CHERRY BLO terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to CHERRY BLO , whose applications are acceptable to CHERRY BLO and who have authorized CHERRY BLO to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Products purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit. By making an offer to purchase merchandise you expressly authorize us to perform credit checks and where CHERRY BLO feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions. Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
Please refer to our Privacy Policy for further information about how we use your data.
All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the TOS.
We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
Whilst every effort is made to make sure details on our website are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfil an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the goods, we shall refund the full amount as soon as we are able. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.
All the transaction are made via Paypal direct check out. If you don’t have a registration in Paypal, do not worry, there is no need to . Just follow the steps on check out. We accept Visa, MasterCard, American Express, Maestro and JCB cards, and any other methods which may be clearly advertised on the Site from time to time. You can also choose to pay with PayPal as a registered customer. When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to CHERRYBLO.COM. Payment will be debited and cleared from your account upon dispatch of your order by CHERRYBLO.COM. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to CHERRY BLO, we will not be liable for any delay or non-delivery.
We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using Paypal, a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.
Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.
You will own the goods on and from the later of the point in time when: (a) we receive payment in full, or (b) we deliver the goods to you. CHERRY BLO insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by CHERRY BLO, and transfer of responsibility in the same way. The goods are your responsibility from the time we deliver them to the address you gave us.
DHL can deliver to certain destinations without collecting a signature. If this option applies to your delivery address, you can update your preference on the shipping page at checkout before proceeding to purchase. Please note, that if no signature is collected, you agree to our terms and conditions and, confirm that CHERRY BLO can leave your package(s) outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery and take full responsibility for any loss or damage that may occur. On occasion, DHL may refuse to deliver your order if they are of the opinion that the shipping address is considered to be unsafe. Please note that we aim to dispatch all orders within 3 working days, or 5-6 working days during sale periods. Delivery times appearing on the site are estimates and are to be used as a guide only and commence from the date of dispatch. In any event, we will deliver the goods to you within 30 days of the day on which we accept your order. CHERRY BLO is not responsible for any delays caused by destination customs clearance processes.
NOTIFICATION OF CONFIDENTIALITY
FOR THE CHERRY BLOSSOMS DRESS ONLINE STORE BASED on GDPR requirements
This notification of confidentiality describes the information which we collect from you when you purchase one or more products from our online store. We collect such information acting as a data administrator and in compliance with the provisions of the General Data Protection Regulation (GDPR), we are required to provide you with information about us, and on why and how your data is used and the rights you have in respect of such data.
WHO ARE WE?
We are CHERRY BLO LTD and we are located in the city of Sofia, Bulgaria.
Our address is: Sofia 1421, 8 Lale Street.
You may contact us at е-mail: cherry.b.dress [!at] gmail.com
Or on telephone number: +359888456048.
We are not required to appoint an official responsible for data protection therefore, all inquiries with regard to the use of your personal data should be addressed to our contact address and phone.
WHAT PERSONAL DATA DO WE COLLECT?
To buy products online, we need to know your name, address, contact phone number, e-mail and your credit card details.
We also use Hotjar in order to better understand our users' needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
WHY DO WE COLLECT SUCH INFORMATION?
We will use this information to process your order and to deliver the goods to you with the international carriers DHL or FEDEX, which are also required to conform strictly to the prescribed confidentiality policies. Your telephone number and address will only and solely be used by the carrier to contact you and deliver your products as fast as possible. Your credit card details will be used by PAYPAL solely – the safest and the most secure method of payment.
We need this information in order to be able to process your payment, to deliver your products and perform our agreement with you.
HOW DO WE HANDLE YOUR INFORMATION?
Your information is stored in our order processing system located in the European Union.
Your credit card details are processed by PAYPAL solely which exploits a secure and effective system to protect your data. We do not use or store your credit card details.
To deliver your goods, we use the carriers DHL and FEDEX. We share with them your name, address and telephone number in order to make the delivery.
Placing your order at our store, you automatically give your permission for your data to be only and solely used for the delivery of your order.
We will not use your information to make any automated decisions which might affect you in whatsoever way.
HOW LONG DO WE STORE YOUR INFORMATION?
We store your information for a period of one year after you have made your purchase.
After this period of time your personal information in relation to your order, will be removed.
YOUR RIGHTS ON YOUR INFORMATION
You have the right to inquire what information we have for you and you may ask us to correct such information in case it is not exact and accurate.
You may also ask us to provide you with a copy of your information or stop using your information for a certain period of time if you suspect we are not using it in compliance with applicable laws.
To forward your request to our e-mail, postal address or phone number, please use the contact details provided hereinabove.
RIGHT TO COMPLAIN
Should you have any complaints about the manner in which your information has been used, you may contact the following person:
Maya Kocharkova – Data Protection Official at:
website: cherryblo.com
Or e-mail: cherry.b.dress [!at] gmail.com, Maya Kocharkova